Terms

Valueformer Terms of Service

Article 1 (Purpose)

These terms and conditions (the “Terms”) set forth the rights, obligations, and responsibilities between Valueformer (hereinafter referred to as the “Company”) and users regarding the use of software development, consulting, and related services (hereinafter referred to as the “Services”) provided by the Company.

Article 2 (Definitions)

1. “User” means a person who enters into a service agreement with the Company in accordance with these Terms and uses the Services provided by the Company.
2. “Services” means all software development, consulting, and related services provided by the Company.
3. “Inquiry” means an act in which a user sends questions or requests regarding the Services to the Company.
4. “Newsletter” means an information service provided by the Company to users via email on a regular or irregular basis.

Article 3 (Effect and Amendment of the Terms)

1. These Terms become effective when the user agrees to use the Services.
2. The Company may amend these Terms to the extent that it does not violate relevant laws such as the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
3. If the Company amends the Terms, it will specify the effective date and reason for the amendment and announce them on the initial screen of the Services together with the current Terms from 7 days before the effective date to the day before the effective date. However, if the amendment is unfavorable to users, a grace period of at least 30 days will be provided.
4. If a user does not agree to the amended Terms, the user may stop using the Services and terminate the service agreement. If the user continues to use the Services after the effective date of the amended Terms, the user is deemed to have agreed to the changes.

Article 4 (Provision and Change of Services)

1. The Company provides the following Services to users:
   • Software development services
   • IT consulting services
   • Any other services additionally developed by the Company or provided to users through partnership agreements with other companies
2. The Company may change the content of the Services as necessary for operational or technical reasons. In such cases, the changed content and the date of provision will be announced in accordance with Article 3, Paragraph 3.

Article 5 (Conclusion of Service Agreement)

1. The service agreement is concluded when the user agrees to the contents of these Terms, applies for the use of the Services according to the procedures set by the Company, and the Company accepts such application.
2. The Company may refuse or later terminate the service agreement for the following applications:
   • If the applicant has previously lost user status under these Terms
   • If the application is not made in the applicant’s real name or uses another person’s name
   • If false information is provided or required information is not provided
   • If approval is not possible due to the user’s fault or if the application violates other regulations
3. The Company may withhold approval if there is no capacity in the service facilities or if there are technical or business issues.

Article 6 (Personal Information Protection)

1. The Company complies with relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection to protect users’ personal information.
2. The Company collects only the minimum information necessary to provide the Services when collecting users’ personal information.
3. The Company collects only email addresses from users when making service inquiries or subscribing to the newsletter, and does not collect any other personal information.
4. The Company does not provide the collected personal information to third parties or use it for purposes other than those intended without the user’s consent, except as required by law.
5. Users may request access, correction, or deletion of their personal information at any time, and the Company will take necessary measures without delay.
6. The Company complies with relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection to protect users’ personal information.
7. The Company collects only the minimum information necessary to provide the Services when collecting users’ personal information.
8. The Company collects only email addresses from users when making service inquiries or subscribing to the newsletter, and does not collect any other personal information.
9. The Company uses third-party analytics tools such as Google Analytics to analyze and improve service usage. These tools may collect anonymized usage data using cookies and other tracking technologies. For details, please refer to the Company’s Privacy Policy.
10. The Company does not provide the collected personal information to third parties or use it for purposes other than those intended without the user’s consent, except as required by law.
11. Users may request access, correction, or deletion of their personal information at any time, and the Company will take necessary measures without delay.
12. Details regarding personal information protection are governed by the Company’s separate Privacy Policy.

Article 7 (Obligations of the Company)

1. The Company will not engage in acts prohibited by relevant laws or these Terms or contrary to public morals, and will do its best to provide the Services continuously and stably.
2. The Company must have a security system to protect users’ personal information (including credit information) and must disclose and comply with its privacy policy.
3. If the Company recognizes that opinions or complaints raised by users regarding the use of the Services are justified, it must handle them. The Company will inform users of the process and results via bulletin boards or email.

Article 8 (Obligations of Users)

1. Users must comply with relevant laws, these Terms, usage guides, precautions announced in connection with the Services, and matters notified by the Company, and must not interfere with the Company’s business.
2. Users may not conduct business activities using the Services without the Company’s prior approval, and the Company is not responsible for the results of such business activities. If the Company suffers damage due to such business activities, the user is liable for damages, and the Company may restrict the user’s use of the Services and claim damages through proper procedures.
3. Users must not engage in the following acts in connection with the use of the Services:
   • Registering false information when applying for or changing the Services
   • Using another person’s information
   • Changing information posted by the Company
   • Transmitting or posting information (such as computer programs) other than the information specified by the Company
   • Infringing the intellectual property rights of the Company or third parties
   • Damaging the reputation of the Company or third parties or interfering with their business
   • Posting or disclosing obscene or violent messages, images, voices, or other information contrary to public order and morals
   • Using the Services for profit without the Company’s consent
   • Other illegal or unfair acts

Article 9 (Termination of Contract and Restriction of Use)

1. Users may terminate the service agreement at any time. To terminate the service agreement, users must apply for termination according to the procedures set by the Company.
2. If a user violates the obligations set forth in Article 8, the Company may terminate the service agreement or suspend the use of the Services for a certain period without prior notice.
3. If the Company intends to restrict the use of the Services, it will notify the user or agent of the reason, date, and period of restriction in writing or by email. However, if the Company deems it necessary to urgently suspend use, this may not apply.

Article 10 (Compensation for Damages)

1. If a user suffers damage due to the Services provided by the Company, the Company is liable only if such damage is caused by the Company’s intentional or gross negligence, and the scope of liability is limited to ordinary damages.
2. If the Company suffers damage due to a user’s violation of these Terms, the user must compensate the Company for all damages incurred.

Article 11 (Disclaimer)

1. The Company is not responsible for the provision of the Services if it is unable to provide the Services due to force majeure such as natural disasters.
2. The Company is not responsible for service use failures caused by the user’s fault.
3. The Company is not responsible for the loss of expected profits by users or for damages caused by materials obtained through the Services.
4. The Company is not responsible for the reliability, accuracy, etc. of information, data, or facts posted by users.
5. The Company is not responsible for transactions between users or between users and third parties through the Services.

Article 12 (Dispute Resolution)

1. Korean law applies to disputes arising between the Company and users regarding the use of the Services, and lawsuits arising from such disputes shall be brought to the court having jurisdiction under the Civil Procedure Act of Korea.

Article 13 (Miscellaneous)

1. Matters not specified in these Terms and the interpretation of these Terms shall be governed by relevant laws and customary practices.

Supplementary Provisions

These Terms are effective from April 1, 2024.